Skip to main content

Gas distribution company SGN has chosen Affinity Geofield to transform field data capture and arm its engineers with the most up-to-date information to work safely and efficiently. Affinity Geofield is a powerful mobile spatial solution designed for field-based work management. It was selected by SGN to improve processes that were traditionally carried out as paper based tasks.

SGN manages the network that distributes natural and green gas to 5.9 million homes and businesses across Scotland and the south of England. Its field engineers need accurate and up-to-date information to work safely and efficiently. The company has relied on a manual quarterly mapping update which lacked detail and didn’t show field-based activities. Previously, critical data was captured on multiple paper forms that were processed, re-keyed and then digitised by office based teams.

In 2015, SGN kicked off a programme to transform field data capture and add business value by making it easily available to office and field employees. The company identified five areas heavily reliant on paper where it could improve safety and operational performance and reduce costs and disruption to customers by:

  • Providing a modern network map viewer giving all map users high quality maps updated in near real time
  • Recording results of Leakage Investigation Surveys electronically
  • Recording errors in asset data directly onto the map
  • Recording accurate information on accidental damage done by third parties
  • Recording data on new or replacement pipes digitally as they are laid in the field

SGN has deployed Affinity Geofield to employees in its offices and engineers in the field, and has already started recording results of leakage investigations electronically. Charles Smith, SGN IT Portfolio Manager for Digital Services, said

‘The survey results are now available immediately to all our colleagues. As a result we’ve improved productivity by not having to repeat full surveys every time we visit a site. This new way of collecting, validating, approving and making field data available has already had a positive impact across the organisation.’